Returns & Exchanges

RETURNS & EXCHANGES

We want you to love what you receive :) If something isn’t quite right, you may request a return or exchange under the conditions below.

TIMEFRAME

Returns and exchanges must be requested within 30 days of delivery.

CONDITIONS

To be eligible, items must be:

* Unworn and unused

* In original condition

* With all original tags attached

* Returned in their original packaging

We reserve the right to refuse returns that do not meet these conditions.

EXCHANGES

* We do not offer direct exchanges.

* If you wish to exchange an item, please return it for a refund and place a new order.

This ensures the fastest processing and guarantees product availability.

RETURNS

* Customers are responsible for return shipping costs unless the item is faulty or incorrect.

* Original shipping fees are non-refundable.

We recommend using a tracked shipping service, as we are not responsible for items lost in transit.

REFUNDS

* Refunds will be issued to the original payment method.

* Once your return is received and approved, refunds are processed within 10 business days.

Please note:

* Shipping costs are not refunded

* Any duties, taxes, or import fees are non-refundable

FAULTY OR INCORRECT ITEMS

If you receive a faulty or incorrect item, please contact us within 48 hours of delivery.

Include:

* Your order number

* Clear images of the issue

We will cover all associated costs and resolve the issue as quickly as possible.

NON-RETURNABLE ITEMS

We do not accept returns or exchanges on:

* Underwear

* Personal-use accessories

* Gift cards

HOW TO START A RETURN

To initiate a return, please contact us at:

[email protected]

Include:

* Your order number

* Item(s) you wish to return

* Reason for return

Our team will guide you through the next steps.